Category Archives: Blog

5 Essential Networking Tips for Small Business Owners

With all the different types of innovative marketing you can do for your small business, one of the most important tactics is a simple thing called networking. By meeting new people and building strong, long-lasting relationships with other industry professionals, you can significantly increase your business’ growth, sales and reach in impressive ways. But because networking is essentially selling yourself


5 Tips for Pricing Your Products

When it comes to pricing the products at your independent retail store, the line between pleasing your customers and turning a profit can be a fine one. If a product is priced too high, you stand to make higher margins but it may not sell; if it’s priced too low, you may attract bargain hunters to your store, but you


5 Tips For Satisfying Unhappy Customers

 One thing all customer service professionals can agree on is that dealing with an unhappy customer is an incredibly uncomfortable experience. Whether they received poor service, their purchases didn’t live up to their expectations or they’re having issues with a particular product, trying to satisfy an angry customer is never easy. As an independent retailer, these situations are even more


Five Customer Experience Mistakes You Should Avoid

One of the most important things a small business owner must understand right from the get-go is the importance of creating excellent customer experiences. Because customers are the key to profit and business longevity, maintaining a superior level of customer service and ensuring a pleasant shopping experience is as important as keeping your shelves stocked with products. Reign in on


Making More Money Because You Have a Business Plan

When it comes to running your own small business, you can never be too prepared. Whether you’re considering starting one or you’ve already successfully launched, it’s never a bad time to think about how things will go and how your business will progress. If you want to become a successful entrepreneur, it’s wise to create a concrete plan for everything

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